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At Fisher Tire Company Inc., we take pride in offering the best customer experience to Knoxville, TN, Oak Ridge, TN and Lenoir City, TN. We strive to provide our customers with the best experience possible each visit.
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I am a regular Fisher Tire customer and came in this morning, Saturday, at 7:58 AM to get a nail in my tire repaired. Y'all had a new guy on the desk, and he told me I had to have an appointment any day of the week. So I came on down to Firestone. I understand if you are short staffed and require an appointment, but you all should have signs up saying that and also have it clearly posted on your website. While I'm offering some constructive criticism, your guy Ron is consistently surly and borderline rude. You may be losing me as a customer.
Business reply to this review:
Jeff this is Ray Fisher the one that waited on you this morning and am sorry that we couldn't get you in because we had customers that had made appointments in advance. We stay busy with just 5 bays to work out of and unfortunately have to work on appointments now. Sorry you are disappointed.
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